Returns & Refunds

1. General Information

This website is owned and operated by YourPillow. We offer high-quality pillowcases and bedding accessories for online purchase within South Africa.

By using this site, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use this website.

2. Products & Availability

We do our best to ensure all products listed are in stock and correctly priced. However:

• Product colours may vary slightly due to screen settings.
• Stock levels are updated regularly but are not guaranteed.
• We reserve the right to limit quantities or discontinue products at any time without notice.

3. Pricing

• All prices are in South African Rands (ZAR) and inclusive of VAT unless otherwise stated.
• We reserve the right to change pricing at any time without prior notice.

4. Orders

When you place an order:

• You agree that all information provided is accurate and complete.
• Receipt of your order does not signify acceptance by us. We may cancel or refuse orders at our discretion (e.g., in cases of suspected fraud or incorrect pricing).
• You will receive an order confirmation email, followed by a shipping confirmation once dispatched.

5. Payment

We accept secure payments via major payment methods enabled through our WooCommerce platform. All transactions are encrypted for your security.

6. Delivery

Please refer to our Delivery Policy for full details on shipping times, costs, and conditions.

7. Returns & Refunds

Please refer to our Returns Policy for detailed information.

8. Use of Website

You agree not to:

• Use this website for any unlawful or harmful purpose.
• Copy, reproduce, or exploit any content without written permission.
• Attempt to gain unauthorized access to the site or servers.

9. Intellectual Property

All website content, including images, text, logos, and designs, are the property of YourPillow and may not be used or reproduced without permission.

10. Limitation of Liability

YourPillow is not liable for any direct, indirect, incidental, or consequential damages resulting from:

• Use or inability to use the website.
• Delays or delivery failures.
• Product misuse or improper care.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review them periodically.

12. Governing Law

These terms are governed by the laws of the Republic of South Africa.

Contact Us

If you have any questions regarding these terms, please contact us:

Email: info@yourpillow.co.za